Standard cleanout services
Junk Hauling
Standard cleaning only treats visible surfaces, leaving hidden pathogens and odors trapped deep within.
Remnant
Full Hoarding Remediation
We eliminate biohazards at the molecular level, using advanced ATP testing to guarantee 100% decontamination.
Crews respond across Post Falls, Coeur d’Alene, Hayden, Rathdrum, Liberty Lake, and Spokane Valley, helping families, landlords, and property managers restore unsafe spaces.
Most Hoarding Calls Come From Family, Not the Hoarder
Most of the people who reach out to us about hoarding in Post Falls are not the person whose home it is. Adult children flying or driving in to handle an aging parent's home in the older neighborhoods near downtown or along Spokane Street. Landlords and property managers in the apartment corridor near I-90 and the Riverbend area dealing with a unit after a long-term tenant has moved on. Family members of someone preparing to transition to assisted care. Our crews approach the work with respect for the person whose home it has been.
These calls almost always carry a deadline already in motion. A City of Post Falls code compliance notice. A property sale in escrow. An estate working through probate. An apartment turnover scheduled around a new tenant. A move to assisted care. The earlier in that timeline we are involved, the more options the family or operator has about how the work proceeds.
Our Step-by-Step Hoarding Cleanup Process
Home Assessment
A technician visits the property, gauges the scope of the situation, and talks through goals with the family or owner.
Sort and Save
Items the homeowner wants to keep are identified and set aside before any removal begins, including documents, photos, and valuables.
Material Hauling
Trash, debris, and unwanted contents are loaded out of the home and disposed of through approved local waste channels.
Surface Cleaning
Floors, walls, counters, and fixtures get washed, scrubbed, and treated to remove residue left behind by long-term accumulation.
Pest and Odor Treatment
If infestations or strong odors are present, the home is treated with appropriate pesticides and air-scrubbing equipment.
Final Walkthrough
The property is walked through with the homeowner or landlord, and a written summary closes out the job.
What Stays and What Goes During Hoarding Cleanup
Day one starts with a walk-through alongside the family or property representative. Heavy work waits until what stays has been identified and pulled. Records, family photos, jewelry, and anything of monetary or sentimental value get extracted first, organized into labeled bins, and held either off-site or in a clean staging zone our crew sets up on the property. General removal does not start until the family signs off that the keep pile is complete.
The work that comes after is shaped by what is actually buried in these properties. Crews dress in P100 respirators, cut-resistant gloves, and reinforced footwear because the conditions hidden under years of accumulation routinely include sharps, dried biological residue, animal waste, and active pest activity. HEPA filtration runs continuously to manage the dust load. Once the bulk has been cleared, EPA-registered disinfectants and enzymatic cleaners handle the surfaces underneath. Any active pest infestation goes to a licensed Idaho pest contractor before remediation continues."
Who Calls Us for Hoarding Cleanup
Adult children, spouses, or relatives helping a loved one regain a safe home
Landlords, property managers, and estate executors restoring a unit
OSHA
Certified
24/7
Response
99.9%
Cleanup Success Rate
"We finally got my mom to agree to let someone help. The crew was kind to her the whole time, didn't rush, and didn't make her feel ashamed. We got her home back."
Still Have Questions?
Is hoarding cleanup the same as junk removal?
No. Hoarding cleanup includes sorting, decontamination, pest treatment, and biohazard handling, none of which are part of standard junk hauling. The work is closer to a full remediation than a cleanout.
Will the homeowner be involved during the cleanup?
That's up to them. Some homeowners prefer to be present and make decisions as the team works, while others step away entirely. A family member or representative can also be the point of contact.
What if there are pets, animals, or signs of infestation?
Our crews are equipped to handle homes with active or past infestations, including rodent and insect issues. Animals still on-site are coordinated with a local shelter or rescue if no other plan is in place.
Will neighbors or anyone else know what's going on?
Discretion is part of the work. Trucks arrive without biohazard branding, crews wear plain uniforms, and removal happens as quietly as possible to keep the situation private.