Standard cleanout services
Junk Hauling
Standard cleaning only treats visible surfaces, leaving hidden pathogens and odors trapped deep within.
Remnant
Full Hoarding Remediation
We eliminate biohazards at the molecular level, using advanced ATP testing to guarantee 100% decontamination.
Crews respond across Reno, Sparks, Sun Valley, Verdi, Fernley, and Spanish Springs, helping families, landlords, and property managers restore unsafe spaces.
A Hoarded Reno Property Has Layers Most People Never See Until We Open It
What a hoarded property looks like from the curb almost never matches the situation inside. A tidy front yard on a quiet block in Old Southwest can sit in front of a home where the floor has not been visible in years. A Midtown apartment with an ordinary entry can hold accumulation that took decades to build. The work we face when the door opens is shaped by what has been collecting behind it, not by anything the exterior reveals.
Below that surface, conditions tend to compound on themselves. Items press onto items. Pest activity finds the dark corners. Air movement slows or stops. Moisture from unaddressed leaks, condensation, and slow plumbing problems travels through the layers with nowhere to evaporate. A property in this state cannot be approached as a cleaning project. It is a sorting and remediation job that begins with deciding what is salvageable, and patience is the difference between a recoverable property and one that gets gutted.
Our Step-by-Step Hoarding Cleanup Process
Home Assessment
A technician visits the property, gauges the scope of the situation, and talks through goals with the family or owner.
Sort and Save
Items the homeowner wants to keep are identified and set aside before any removal begins, including documents, photos, and valuables.
Material Hauling
Trash, debris, and unwanted contents are loaded out of the home and disposed of through approved local waste channels.
Surface Cleaning
Floors, walls, counters, and fixtures get washed, scrubbed, and treated to remove residue left behind by long-term accumulation.
Pest and Odor Treatment
If infestations or strong odors are present, the home is treated with appropriate pesticides and air-scrubbing equipment.
Final Walkthrough
The property is walked through with the homeowner or landlord, and a written summary closes out the job.
Working Through a Reno Hoarded Home in Steps
The job opens with a sort, not a haul. Whoever holds responsibility for the property walks the rooms with our lead, and the items that matter, vital records, photographs, jewelry, anything with personal or monetary weight, come out first. Those items get cataloged into marked bins and held either off-site or in a clean staging area we establish at the property. Nothing else moves until what was set aside is confirmed accounted for.
After that, the character of the work changes. Heavy-duty respiration, cut-resistant gloves, and reinforced footwear go on, because below the surface clutter in long-accumulated homes there are usually sharps, dried biological matter, animal waste, and pest situations that do not appear until upper layers come off. Filtration runs continuously as removal proceeds. After the volume comes out, exposed surfaces get treated with EPA-registered chemistry. Active pest situations go to a licensed Nevada exterminator before remediation moves into its final phase.
Who Calls Us for Hoarding Cleanup
Adult children, spouses, or relatives helping a loved one regain a safe home
Landlords, property managers, and estate executors restoring a unit
OSHA
Certified
24/7
Response
99.9%
Cleanup Success Rate
"We finally got my mom to agree to let someone help. The crew was kind to her the whole time, didn't rush, and didn't make her feel ashamed. We got her home back."
Still Have Questions?
Is hoarding cleanup the same as junk removal?
No. Hoarding cleanup includes sorting, decontamination, pest treatment, and biohazard handling, none of which are part of standard junk hauling. The work is closer to a full remediation than a cleanout.
Will the homeowner be involved during the cleanup?
That's up to them. Some homeowners prefer to be present and make decisions as the team works, while others step away entirely. A family member or representative can also be the point of contact.
What if there are pets, animals, or signs of infestation?
Our crews are equipped to handle homes with active or past infestations, including rodent and insect issues. Animals still on-site are coordinated with a local shelter or rescue if no other plan is in place.
Will neighbors or anyone else know what's going on?
Discretion is part of the work. Trucks arrive without biohazard branding, crews wear plain uniforms, and removal happens as quietly as possible to keep the situation private.